Extend Brightpearl

Better customer service

Contact and order information shown in Zendesk, so you can see more about the person you're dealing with. Do they have any open orders? Has it been shipped? What's the tracking reference?

Better order processing and accounting

Open tickets for a contact are shown within Brightpearl screens, so your team can see the latest customer service issues right when they need them.

Improve your customer service

Contact and order information shown in Front, so you can see more about the person you're dealing with.

Do they have any open orders?
Has it been shipped?
What's the tracking reference?

The right hand side of your Front screen shows Brightpearl information.

Better customer service

Contact and order information shown in Freshdesk, so you can see more about the person you're dealing with. Do they have any open orders?

Better order processing and accounting

Open tickets for a contact are shown within Brightpearl screens, so your team can see the latest customer service issues right when they need them.

Notifications only when you need them

We receive alerts from Brightpearl* whenever an item's stock level changes, we compare it to minimum stock levels for that item in selected warehouses, and then let you know when you're running low.

Limit alerts to certain product ranges, SKUs or specific items. Receive notifications by email or JSON POSTed to a webhook (which could add items to a spreadsheet, using Zapier for example.)