Extend Brightpearl

Connect up to other systems

Zendesk    Front

We're also working on a Freshdesk integration... get in touch


Add-ons

Inventory notifier

Screen shot of the Brightpearl / Zendesk integration, showing contact and order information in Zendesk.

Brightpearl / Zendesk integration

See Brightpearl contacts and orders in Zendesk, and Zendesk tickets in Brightpearl.


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Better customer service

Contact and order information shown in Zendesk, so you can see more about the person you're dealing with. Do they have any open orders? Has it been shipped? What's the tracking reference?


Better order processing and accounting

Open tickets for a contact are shown within Brightpearl screens, so your team can see the latest customer service issues right when they need them.


Brightpearl / Front integration

See Brightpearl contacts and orders in Front.


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Improve your customer service

Contact and order information shown in Front, so you can see more about the person you're dealing with.

Do they have any open orders?
Has it been shipped?
What's the tracking reference?

The right hand side of your Front screen shows Brightpearl information.

Inventory notifier

Get email or webhook updates when inventory gets low.


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Notifications only when you need them

We receive alerts from Brightpearl* whenever an item's stock level changes, we compare it to minimum stock levels for that item in selected warehouses, and then let you know when you're running low.

Limit alerts to certain product ranges, SKUs or specific items. Receive notifications by email or JSON POSTed to a webhook (which could add items to a spreadsheet, using Zapier for example.)


* Brightpearl webhooks are not a 100% guaranteed service, but in our experience they are very reliable.

Making Brightpearl even more powerful.